FAQs

Q: What is the Injectafer Savings Program?
A: The Injectafer Savings Program helps patients being treated with Injectafer with their prescription out of pocket responsibility.

Q: Is the Injectafer Savings Program only valid on Injectafer prescriptions?
A: Yes, the program can only be used towards your prescription out of pocket responsibility for the Injectafer medication.

Q: How much can I save?
A: The program helps you with up to $500 per dose after you have paid the first $50 of your out of pocket prescription responsibility for the first dose and $0 for the second dose. A single enrollment in the program covers up to two doses, or a max of $1,000.

Q: Am I eligible to participate?
A: Eligible patients are 18 years or older. Commercially insured, as well as cash paying patients, are eligible to enroll. Patients with drug coverage under any federally funded healthcare program, including, but not limited to, Medicare, Medicaid, and TRICARE, or other state funded programs, (collectively “FHCP") will be ineligible to participate.

Q: What is a typical course of therapy?
A: According to the manufacturer, a single course of therapy with Injectafer is two doses. Please consult your health care provider regarding this matter.

Q: Will I get help on each dose of Injectafer?
A: Yes, the program will provide you up to $500 towards your out of pocket prescription responsibility for each dose after your have paid the first $50 on the first dose, and $0 on your second dose. This program covers two doses of Injectafer.

Q: Is there a cap on the help the program will provide me?
A: Yes, the program will provide up to a maximum of $1,000 per course of therapy, or two doses.

Q: If my health care provider recommends additional therapy, can I still use the program?
A: Yes, if your health care provider recommends additional treatment with Injectafer, the program will help cover your prescription out of pocket responsibility. You will need to re-enroll before additional help can be provided. One re-enrollment is allowed per each 12-month period.

Q: How does the Injectafer Savings Program work?
A: Interested patients can visit the website and enroll into the program. If you are eligible, an Injectafer Savings Program virtual debit card number will be issued to you. Once you receive the virtual card information, you may present this to your healthcare provider. The Savings Program requires that once you receive each dose, an Explanation of Benefits (EOB) or itemized statement from your healthcare provider be sent in to the program via fax, mail or the upload tool. Once this information is received, the claims department will load funds to the virtual card within 2 business days.

Q: Do I have to activate the card?
A: No, once you enroll in the program, your account will become active upon the eligibility check.

Q: Do I need to provide any proof of purchase?
A: Yes. After each dose, you and your physician will receive an explanation of benefits (EOB) form from your insurance provider. This document will need to be sent in to the program to load funds to your virtual debit card. You may fax the EOB to the dedicated Injectafer Savings Program fax line, 1-888-257-4673. This information may also be uploaded on the Injectafer Savings Program website, www.injectafercopay.com. You may also mail this information to the program at 100 Passaic Ave., Suite 245, Fairfield, NJ 07004.

Q: What happens if an EOB is not sent in?
A: The funds will not be available to you until this documentation is submitted.

Q: What happens if I lose my Savings Program information?
A: Please contact the help desk to obtain this information.

Q: Why do I need to provide my Social Security number?
A: Your Social Security number is used to verify that you are not participating in any federally funded programs such as Medicare, Medicaid, TriCare, etc. Federally funded patients are not eligible to participate in this program.

Q: Why must I provide my phone number?
A: Your phone number is used to verify your home address. Your phone number will not be used for telemarketing purposes. Also, the Savings Program may contact you with any questions regarding your account.

Q: What do I do if my physician’s office cannot process credit or debit card?
A: In situations when a dispensing entity does not accept debit or credit card payments, or if the facility does not wish to participate in the Program (i.e., registration of the POS terminal), the Program will provide reimbursement for the patient’s eligible out-of-pocket expense in accordance with the program via paper check upon receiving a receipt from the patient of their incurred out-of-pocket expense for Injectafer. If an office requires a 3-digit security code for processing, please contact the help desk.

Q: Will my healthcare provider's office get a notification of my enrollment?
A: Yes, the healthcare provider's office will receive a fax notification of your enrollment.

Q: What if I received Injectafer before I enrolled into the Savings Program?
A: Patients can enroll up to 30-days after the Injectafer treatment and utilize a retroactive enrollment period for assistance on dates of service that took place prior to enrollment. In order to utilize this retroactive enrollment period, please make sure you have successfully enrolled and fill out the Eligibility Attestation Form, located in the Forms section of this website. Once you have done this, please submit all corresponding documentation to have your virtual card loaded with funds for the retroactive date. The form and corresponding documentation can be submitted via fax to 1-888-257-4673, or mailed to 100 Passaic Ave., Suite 245, Fairfield, NJ 07004.